Shipping Policy

ast Updated:​ January 12, 2026

Applicable to:​ vividhaus.life (operated by Aron Nichole Horn)

1. Purpose and Scope​

This policy applies to all orders shipped through vividhaus.life. We are committed to ensuring transparent, timely, and reliable delivery for all customers.

2. Order Processing Time​

• Orders placed before 3:00 PM CST​ on business days (Monday–Friday) will be processed within 24 hours.

• Orders placed on weekends or holidays will be processed on the next business day.

• Pre-order or custom items will specify unique processing times on their product pages.

3. Shipping Destinations​

We currently ship to the following regions:

• United States​ (including Alaska and Hawaii).

• International shipments​ are available to select countries. If your country is not listed at checkout, please contact us for assistance.

4. Shipping Methods and Carriers​

• Domestic U.S. Orders:​ Shipped via USPS, UPS, or FedEx based on destination and package size.

• International Orders:​ Shipped via USPS First Class Mail International or UPS Worldwide.

• Special Items​ (e.g., fragile, high-value, or oversized products): Shipped via insured or signature-required services.

5. Shipping Costs​

• Free Shipping​ is offered on all U.S. orders over $50.

• Orders below $50 incur a flat-rate shipping fee of **$5.99**.

• International Shipping Costs​ are calculated based on destination and weight, displayed at checkout. Additional taxes/duties are the customer’s responsibility.

6. Delivery Timeframes​

• U.S. Orders:​ 3–7 business days after shipment.

• International Orders:​ 10–21 business days (varies by destination and customs).

• Delays due to carrier issues or customs are beyond our control.

7. Returns, Exchanges, and Shipping Responsibilities​

• Defective or Incorrect Items:​ We cover return shipping costs and send replacements promptly.

• Customer-Initiated Returns/Exchanges:​ Return shipping is paid by the customer; we cover reshipment costs for exchanges.

• Items must be unused and in original packaging. Contact us within 7 days​ of delivery.

8. Risk of Loss​

Ownership and risk of loss pass to you upon our delivery of items to the carrier.

9. Contact Information​

For shipping-related questions, contact:

• Email:​ support@vividhaus.life

• Phone:​ +1 (765) 632-4230

• Address:​ Aron Nichole Horn, 2205 Penny St, Poplar Bluff, MO 63901.

10. Policy Updates​

We reserve the right to update this policy. Changes will be posted on vividhaus.life and take effect immediately.